Customer Satisfaction Survey

Reeves Insurance appreciates customers like you and your feedback is very important to us. Please take a moment to complete this brief survey so we can improve an of the categories below.

Please mark scale from 1 to 10, or N/A:

Competence

N/A

Understands your insurance needs:

Has the technical knowledge you expect:

Being on top of significant developments in the insurance field:

Reliability

N/A

Doing what we promise:

Providing realistic deadlines:

Meeting those deadlines:

Communication:

N/A

Keeping you informed of progress on your account:

Being friendly and attentive:

Making you feel important:

Accessibility:

N/A

Being easy to reach:

Returning calls promptly:

Having a backup available who can help with your request:

Responsiveness:

N/A

Responding to your request promptly:

Doing what you asked us to do:

Being flexible enough to meet your changing needs:

Problem Resolution:

N/A

Being emphatic about your situation:

Apologizing for inconveniences we may have caused:

Providing resolutions promptly:

Based on your experience with Reeves Insurance would you recommend us to others?

Yes, I would

No, I would not

Comments:

OPTIONAL: (All information provided below will be kept confidential.)
Your Name:
Address:		Phone:
City, St, Zip:		E-mail:

Reeves Insurance Agency, Inc. 1044 Buford Hwy, Buford, GA 30518 // 770-945-2141 • 800-881-2141 Toll-Free • 770-945-3546 Fax